BOOKING INFORMATION
Payment & Cancellation FAQs
How do I book and pay?
Choose your preferred two course dates in the Availability Checker, or message us on WhatsApp. Please tell us your current certification, age and recent diving experience so we can confirm eligibility and availability.
To reserve your course, pay a fixed ฿5,000 online deposit per student. Once your deposit has been received, we will arrange access to the named student’s PADI eLearning/course materials.
You can then choose how to pay the remaining balance:
- Online: no later than seven days before your course starts.
- Cash at the Thailand Divers Dive Resort: no later than the day before your course starts.
You are also welcome to pay the full course price online when you book.
Booking within seven days? No problem, subject to availability. If you choose to pay online, the remaining balance is due as soon as we confirm your booking. Cash payment is still due at the dive centre no later than the day before.
What certification and minimum age do I need?
You need a PADI Open Water Diver or Junior Open Water Diver certification, or a qualifying entry-level certification from another recognised training organisation.
The minimum age is 12. Divers aged 12 to 14 earn the Junior Advanced Open Water Diver certification and follow the applicable junior depth limit. Divers aged 15 or older can earn the standard Advanced Open Water Diver certification.
Do I need to complete a medical form?
Yes. Please review the PADI Diver Medical form before booking and complete the required questionnaire before diving. Depending on your answers, you may need written approval from a physician before your course starts.
What is included in the ฿13,000 course price?
Your ฿13,000 per person course includes PADI eLearning and certification fees, six boat dives over two days, full scuba-equipment rental, dive-computer use, personal instructor support, breakfast, lunch and refreshments on both boat days, and return hotel transfers from the included areas.
Scuba-diving insurance is not included.
Will I have personal instructor support?
Yes. Your course includes personal PADI instructor support throughout the training dives. Please tell us who is joining your booking so we can confirm the instructor and group arrangement for your dates.
What is the two-day course schedule?
Day one normally includes three dives around Racha Noi and Racha Yai. Day two normally visits King Cruiser, Shark Point and Koh Doc Mai for three further dives.
Your five required PADI Adventure Dives, including Deep and Underwater Navigation, are completed across the two boat days. The exact sequence and sites can change with weather, currents and training needs.
Are hotel transfers included, and what time is pickup?
Return hotel transfers on both days are included from Kamala, Nakalay, Kalim, Tri Trang / Merlin Beach, Patong, Karon, Kata, Nai Harn, Rawai and Chalong. The boats depart from Chalong Pier.
Most pickups are between 07:00 and 07:30. Your exact time depends on your hotel and is confirmed when you book. If you are outside the included area, separate transport is needed.
What time will I get back to my hotel?
The boat normally reaches Chalong Pier between 17:00 and 17:30, with arrival in Patong usually between 18:00 and 18:30. Your hotel-return time depends on its location.
These are guide times and may change because of conditions, traffic and the day’s running order.
Do I need scuba-diving insurance?
Yes. You need your own suitable scuba-diving insurance for both course days. Your policy must cover your training dives in Thailand, including the applicable depth, dive dates, dive-accident medical treatment, emergency evacuation and recompression-chamber treatment.
Please bring confirmation of cover. If needed, see our scuba-diving insurance guide.
What should I bring for the course?
Bring your certification card or digital certification, confirmation of scuba-diving insurance, swimwear, a towel, sun protection and a dry change of clothes. Please also bring any physician’s approval required by your medical questionnaire.
We provide the course materials, scuba equipment, dive computer, meals and refreshments listed above.
When should I complete the PADI eLearning?
Complete the assigned PADI eLearning before your first training day so you arrive ready to apply the knowledge underwater. Access is arranged for the named student after the course deposit is received.
Issuing eLearning does not itself award the certification; certification follows successful completion of all course requirements.
Which Adventure Dives are included?
Deep and Underwater Navigation are required. The remaining Adventure Dives are selected to suit the local routes, conditions and your training goals, subject to instructor approval.
Tell us what you would most like to improve when you enquire and your instructor will confirm the course plan.
How deep can I dive after certification?
Advanced Open Water Diver training can qualify divers aged 15 or older to dive to a maximum of 30 metres / 100 feet, within their experience and local conditions. Junior depth limits apply to divers aged 12 to 14.
This is recreational no-decompression training. If you later want focused training to a maximum of 40 metres, consider the PADI Deep Diver Specialty.
Where are the most convenient places to stay for scuba diving in Phuket?
You can join our local diving courses and day trips wherever you’re staying on Phuket. If you’re still choosing your hotel, Patong—including nearby Tri Trang and Merlin Beach—and the southern areas of Karon, Kata, Nai Harn, Rawai and Chalong are convenient bases for diving from Chalong Pier.
For options near the dive centre, see our recommended hotel guide. Tell us your hotel when booking so we can confirm pickup arrangements for your course or trip.
Can I have my own new mouthpiece with my rental scuba equipment?
Yes. For ฿500, we can fit a brand-new soft silicone comfort mouthpiece to your rental regulator before you dive. It will be exclusively yours to use, and you can take it home afterwards. Please request it when booking so we can have it ready for you.
What happens if I cancel?
If your plans change, please tell us as soon as possible. We will always try to move your course to another suitable date where practical, although changes depend on availability and cannot be guaranteed. If you cancel, the ฿5,000 course deposit is non-refundable and you keep any personal PADI eLearning/course materials already issued to you. If you cancel more than seven days before the course starts, we will refund anything you paid above the deposit. If you cancel seven days or fewer before the course starts, no refund is due.
No refund is due for a no-show, a late arrival that prevents participation, or a decision to stop after the activity or course has started.
What happens if Thailand Divers cancels?
If Thailand Divers cancels because of unsafe weather or an operational reason, we will first offer you a suitable alternative date. If the new date does not work for you, we will give you a full refund of everything you paid, including your deposit.

